How do you rate your management?

Please take a minute to rate your company’s management effectiveness on these seven criteria using the following scale. Submit your ratings to receive some brief feedback from Waypoint Management Services.

0 = Not applicable or doesn’t exist
1 = Inconsistent or unpredictable
2 = Struggling for reliability
3 = Not bad, but definitely room for improvement
4 = Good, and on the right path
5 = Excellent, superior

Short term goal setting and progress plans to accomplish work.
Your Frontline Managers and staff know specifically what they are responsible for, and the work equitably distributed across the workforce?
Your people are constantly monitoring their progress and checking quality as they go.
Frontline Managers provide effective, standardized reports of their work to Senior Management on a regular and timely basis.
Progress and production reports are reviewed and analyzed by Senior Management to ensure acceptable Productivity, Quality, and Service.
Senior Management shares their assessment with the Frontline Managers, and the management loop is closed with discussion, feedback, and proper adjustments.

Reasons Organizations Hire Consultants:

  1. A consultant has a specific purpose and mission. A consultant provides time and focus solely to that mission.  An employee usually has to absorb this work into their regular routine, sacrificing time and focus.
  2. A consultant usually works out to be more cost effective than employee project work because the consultant’s work is concentrated, temporary, and there are no employee benefits attached.
  3. A consultant may be hired to objectively identify problems. In many cases, employees are too close to the problem (“forest-for-the-trees” effect), or they may be influenced by their personal investment or company politics.
  4. A consultant may be hired to teach new ideas and/or train innovative techniques with authority that internal personnel may lack.
  5. A consultant can serve as a catalyst for change. A consultant can implement change with vision and skill, and having little or no attachment to company culture, politics, and resistance.
  6. A consultant may be hired to do the “dirty work.” Let’s face it: few people enjoy being the one who has to make cutbacks or eliminate positions. This work is often best being left to a consultant that will have not repercussions from any fallout.
  7. A consultant can breathe new life to an organization. New or better ideas can create “Aha!” moments, “I told you so’s,” bring excitement to a routine, and sometimes administer “first aid” to a persistent problem.
  8. By hiring a consultant rather than an employee, your risk of a poor decision is minimized. If you’re not happy with the work or progress, you can usually terminate the contract immediately with no further obligations.